Configuring a Eufy camera and getting the Eufy QR code not working issue? This is quite a typical situation! Most of the time, the problem happens during the starting setup but it can be easily solved by some checks.
The reasons and solutions are explained below in detail.
Common Causes of Eufy QR Code Failing
- Screen Brightness Too Low
Your phone screen may be very dim, and the camera may not correctly scan the QR code. Turn the screen brightness to the maximum before scanning.
- Phone Screen Glare or Reflections
Light reflections from the sun or indoor lights may hide the QR code. Find a shady spot and try to move your phone slightly.
- Wrong Distance Between Camera and Phone
Hold your phone about 6-8 inches away from the camera's lens. If it is too close or too far, it may not be scanned properly.
- Camera Lens Dirty or Blocked
The camera may not read the QR code if there is dirt or fingerprints on the lens. Using a soft cloth, delicately wipe the lens.
- App or Camera Software Outdated
An outdated app might be the reason for the Eufy QR code not working issue. First, ensure that you are correctly signed in with your Eufy account, and then proceed to update the app.
Advanced Solutions to Consider
- Reboot your phone and Eufy camera together
- Change your phone to portrait mode
- Check that your Wi-Fi is 2.4GHz (not 5GHz)
- If available, perform an Eufy firmware update through the app
- Reset the camera and create a new QR code
Concluding Remarks
In most cases, the issue of Eufy QR code not working is due to poor lighting, incorrect distance, or lack of software updates. By adjusting screen brightness, making sure Eufy login is stable, and completing Eufy firmware update, the majority of users can finish setup without a hitch. Make sure to follow the above steps to get your Eufy camera up and running without any trouble.